The Business Awards Department at Dubai Chamers plays a crucial role in fostering a culture of excellence in organisations and recognising their exceptional achievements. The department is primarily responsible for managing two key initiatives: The Mohammed Bin Rashid Al Maktoum Business Award and the Service Excellence Programme.
Mohammed Bin Rashid Al Maktoum Business Award
Held under the patronage of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, this impactful award programme celebrates organisations that contribute to Dubai's sustainable economic development. As the highest recognition for business excellence, the award assesses and improves organisational excellence, implementing cutting-edge international best practices. It also provides a robust learning platform to help organisations become leading players in the international business arena, fostering excellence within the business community.
Service Excellence Programme
Led by Dubai Chambers, the Service Excellence Programme enables businesses to assess customer service through mystery shopper visits and online insights, providing valuable data to foster a culture of excellence and sustainable growth. Participating companies benefit from knowledge-sharing sessions and celebrate outstanding performance, reinforcing Dubai’s reputation as a global leader in service excellence and commitment to exceptional customer experiences.